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Reducing costs and gaining transparency

Calibration management increases plant availability

Thanks to the set-up of a result-based calibration contract with Endress+Hauser and to the simplification of the operation, this major biotechnology plant has significantly reduced overall effort and calibration costs. The calibration time has also decreased, with positive impact on the plant process’s availability rate.

Benefits at a glance

  • Significant decrease of overall calibration costs after 3 years

  • 10% reduction in calibration time, allowing a higher process availability

  • More than 80% of the time spent by internal resources has been reallocated on the core business

  • Full transparency in the management of the performed actions

The challenge

The site is composed of several business units. Due to their independent operation and separate resources, the internal management of the calibration of more than 1000 devices used on site was not optimized: lack of cost control, monitoring of suppliers’ presence, optimization of the internal resources, several standards used throughout the site, etc.

Our solution

Endress+Hauser took the responsibility to manage the whole calibration process of most of the devices operating on site. In the scope of a result-based contract we set up and are now operating:

  • Common standards and processes site-wide

  • A centralized coordination and work flow management

  • Resource sharing to match workload variations

  • Reporting meetings at regular intervals

  • Relevant KPIs

  • A continuous improvement approach


Endress+Hauser Australia Pty Ltd
Level 1 16 Giffnock Avenue Macquarie Park , NSW 2113 Australia
Tel.: 1800 363 737
Tel.: +61 2 8877 7000
Fax: +61 2 8877 7099
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